TSG Berwick

TSG Berwick in Victoria is your typical local tobacconist, stocking all the usual suspects like cigarettes, rolling papers, and lighters. The shop’s been getting mixed feedback lately, but when they’re on their game, they can be really good.

The staff here can be a bit hit and miss, truth be told. Some visitors reckon they’ve had absolutely brilliant service, with the team remembering their regular orders and even asking after their families – proper old-school customer service, that. Others, well, they’ve had some less stellar experiences, including waiting outside when the shop should’ve been open. It’s a bit of a lucky dip in that regard.

They’re open pretty decent hours, kicking off at 9am every day. During the week, they stay open until 7pm Wednesday through Saturday, while Monday, Tuesday, and Sunday they wrap up at 6pm. Just keep in mind that a few people have mentioned occasional issues with the shop not being open during advertised hours, so maybe have a backup plan if you’re making a special trip.

For payments, they take all the usual methods – EFTPOS, cards, and cash, so you won’t be caught short there. The shop’s got your standard tobacconist offerings, though it’s worth noting some regulars have built up quite a rapport with the staff. When they’re on form, they can be really personable, and some visitors say it feels like catching up with old mates when they pop in.

Just remember, like any shop, your experience might vary depending on when you visit and who’s behind the counter. Sometimes you might strike gold with fantastic service, other times you might need a bit more patience. It’s one of those places that seems to have its ups and downs, but when it’s good, it’s pretty good.