Cignall Altona Meadows

Cignall Altona Meadows in Victoria is your typical suburban tobacconist, though the experience can be a bit hit-or-miss depending on when you pop in. They’re open seven days a week, running from 9am to 6pm most days, with a late night on Friday until 8pm, but we’ve heard they’re not always bang on time with their opening hours.

The shop stocks your standard tobacconist fare – cigarettes, rolling papers, and lighters. While some long-term customers say they’ve had decent experiences, others reckon the prices are a fair bit steeper than what you’d find elsewhere. One visitor mentioned paying significantly more for products compared to nearby stores, and there seems to be some inconsistency in pricing depending on which staff member serves you.

When it comes to customer service, well, it’s a mixed bag. While one regular customer speaks highly of their experience, quite a few visitors have reported communication difficulties with the staff. Some have mentioned less-than-ideal interactions, like one bloke who had his cigarettes tossed across the counter – not exactly what you’d call five-star service. Worth noting that Coles is just a 20-second walk away if you’re after similar products.

The shop accepts various payment methods including EFTPOS, card, and cash for your convenience. Though a few customers have mentioned receiving faulty goods and having trouble getting refunds, so might be worth checking your purchases before heading out. Look, it’s there if you need it in a pinch, but you might want to compare prices with nearby options first.