Alexanders Cigar Merchants

Alexanders Cigar Merchants in Toorak, Victoria is a well-established tobacconist with an old-world charm that’s hard to miss. The shop sports a classic wood-panelled interior that really sets the mood for serious tobacco enthusiasts. They’re open Monday through Friday from 10am to 6pm, and Saturdays from 10am to 5pm, though they take Sundays off for a breather.

The store boasts a walk-in humidor and stocks a broad selection of cigars, from Cuban varieties to Dominican and Nicaraguan options. We’ve heard they carry everything from robust Cohibas to more subtle blends. For pipe smokers, there’s a solid range of tobacco blends and accessories, including Savinelli and Peterson pipes. The shop also maintains a selection of lighters and other smoking accessories.

When it comes to prices, well, you might find them a bit steep compared to online retailers. Some visitors reckon you can find the same products elsewhere for less, while others say the higher prices are worth it for the in-store experience and expertise. It’s worth noting they accept all standard payment methods including EFTPOS, cards, and cash.

The customer service experience seems to be a bit of a mixed bag. While some visitors rave about knowledgeable staff who go above and beyond, especially with cigar selection, others have encountered less helpful attitudes. We’ve heard some great stories about staff taking time to educate newcomers, but also some not-so-great ones about less patient service, particularly with younger customers or those new to cigars.

The shop offers convenient street parking on the opposite side, which is a nice bonus for those driving in. They’ve also got a handy online shopping option if you prefer to browse from home, and word is their delivery service is pretty quick. Just remember to double-check their holiday hours if you’re planning a special trip – they’ve been known to adjust their schedule during festive periods.