New Breeze Tobacconist

New Breeze Tobacconist in Mordialloc, Victoria has certainly seen better days. Look, I’ve got to be straight with you – the shop’s been through some changes lately, and not all of them have been for the better. Visitors say it used to be a decent spot when it was under different management, but things have taken a bit of a turn.

The store stocks your typical tobacconist items like cigarettes, rolling papers, and lighters. You can pay by cash, card, or EFTPOS, so at least there’s flexibility there. They’re open Monday to Friday from 9am to 5pm, and Saturdays from 11am to 3pm, though they’re closed on Sundays.

Now, about the service… well, it’s a bit of a sore point. We’ve heard from quite a few visitors that the customer service leaves a lot to be desired. People mention long waits at the counter while staff finish their phone conversations, and the overall attitude isn’t exactly what you’d call welcoming. Some reckon the current staff could do with a refresher course in basic customer service.

The shop itself has seen better days too. There’s been mention of a smashed glass door that’s been left unrepaired for months, which doesn’t exactly inspire confidence. The overall quality of products has also been questioned by some customers, with several mentioning concerns about authenticity and quality.

Look, I reckon if you’re in the area and need something in a pinch, the shop’s there. But you might want to check out some other options if you’re after a more positive shopping experience. Sometimes you get what you pay for, and in this case, the old saying seems to ring pretty true.