TSG Frankston Bayside Shopping Centre

TSG Frankston Bayside Shopping Centre in VIC is a tobacconist that’s had its fair share of ups and downs. The store stocks your typical tobacconist items like cigarettes, rolling papers, and lighters, and they’ve also got cigars for those looking for something a bit more premium. While some visitors reckon they offer competitive prices on smokes, the shopping experience itself might leave you scratching your head.

Look, I’ll be straight with you – the reliability of their opening hours has been a bit dodge. They’re supposed to be open from 8:30 to 5:30 Monday through Wednesday, with late nights till 9 on Thursday and Friday. Weekends are meant to be 9 to 6 on Saturday and 9:30 to 5 on Sunday. But we’ve heard from quite a few people who’ve rocked up during business hours only to find a “back in 15 minutes” sign on the door. One bloke even drove all the way from Mornington for a cigar and found them closed early.

The payment situation is interesting too. They take EFTPOS and cards, but there have been some worrying stories about issues with change and payment handling. A few visitors have mentioned having dramas when trying to pay with cash, which isn’t exactly what you want to hear when you’re planning to drop in for a quick purchase.

When it comes to customer interactions, well… let’s just say there’s room for improvement. We’ve heard quite a few stories about less-than-stellar experiences with the staff. Some visitors have mentioned feeling rushed or unwelcome, which isn’t great when you’re trying to make a purchase. Fair dinkum, it seems like basic customer service might not be their strong suit.

Worth noting that while some customers say the prices are decent, your mileage may vary. Might be worth checking out other options in the shopping centre if you’re not having much luck here. Sometimes paying a bit more elsewhere could save you some hassle in the long run.