Smokemart Ingle Farm

Smokemart Ingle Farm in SA is your typical local tobacconist, but one that’s gotten quite a bit of attention for its customer service – though experiences seem to vary depending on who you get. The store stocks all your usual tobacco needs: cigarettes, rolling papers, and a nice selection of lighters (and they actually test them before you buy, which is a neat touch we don’t see everywhere).

Price-wise, it’s a bit of a mixed bag. While some visitors reckon they’ve found good deals, others say you might find better prices at the major supermarkets. But here’s the thing – there’s this staff member named Filomena who’s known for going the extra mile to help customers compare brands and find the best value. She’s become bit of a local legend, actually, with loads of people mentioning how she takes the time to help them save a few bucks.

The customer service stories are interesting. When it’s good, it’s really good – we’ve heard tales of staff going above and beyond, like that time someone lost their Zippo lighters and the staff offered to look for them even after hours. Pretty decent of them, if you ask me. But look, we’ve gotta be honest – not everyone’s had such a ripper time. A few customers have copped some attitude from certain staff members, so it seems like your experience might depend on who’s behind the counter that day.

They’re open seven days a week, which is handy. You can pop in Monday to Friday from 8am to 6pm (except Thursday when they’re open till 9pm), Saturdays 8am to 5pm, and Sundays 9am to 5pm. And yeah, they take all the usual payment methods – cards, EFTPOS, or cash, whatever floats your boat.

The store itself is kept clean and tidy, and they’ve even got a decent gift section if you’re in the market for pressies. While some days you might catch them on a pearler with top-notch service, other days might be a bit different. Still, most regulars seem to keep coming back, so they must be doing something right.