Puff Paradise

Puff Paradise in Underwood, Queensland is your typical local tobacconist, stocking the usual suspects like cigarettes, rolling papers, and lighters. They’re meant to be open from 9 in the morning until 7 at night during the week, and they keep slightly shorter hours on weekends, opening at 10 and closing at 6 on Sundays. Though we’ve heard from a few visitors that they sometimes struggle to stick to these hours, so you might want to rock up during peak times to be safe.

The shop takes all the standard payment methods you’d expect – cash, EFTPOS, and cards. While some visitors say they can usually find what they need, the customer service experience seems to be a bit of a mixed bag. We’ve heard contrasting stories from different customers, with some reporting less-than-stellar interactions with staff members, while others have had perfectly fine experiences.

Look, it’s one of those places where your mileage might vary. Some days you might pop in and get exactly what you’re after without any drama, other days… well, let’s just say the service mightn’t be what you’re hoping for. It’s probably worth keeping in mind that if you’re planning to visit later in the day, you might want to call ahead first to make sure they’re still open, as a few regulars have mentioned finding the shop closed during advertised hours.

Not the fanciest tobacconist you’ll ever visit, but it’s there if you need it. Just remember to factor in those potentially unreliable opening hours when planning your visit, and maybe bring your patience along just in case. Fair dinkum, it’s the kind of place that seems to work well enough for some folks but might leave others a bit frustrated.