Smokemart Mackay

Smokemart Mackay in Mackay, QLD is a well-established tobacconist that’s become a bit of a local favourite. The shop has a really nice, open layout that makes browsing a breeze – you won’t feel cramped even when it’s busy with other shoppers and their trolleys. Open seven days a week (8am to 7pm Monday to Friday, 8am to 6pm Saturday, and 9am to 6pm Sunday), it’s dead easy to pop in whenever you need.

The store’s got a ripper selection of products at competitive prices. We’ve heard from plenty of visitors that they stock everything from your standard cigarettes and tobacco to a fab range of gifts and accessories. The prices are pretty decent too – they offer price matching, which is always handy when you’re watching your wallet. Though some reckon there might be cheaper spots in town, most folks seem pretty happy with what they’re paying here.

When it comes to customer service, it’s mostly good news. Most visitors rave about the staff being friendly and knowledgeable – they’ll remember your usual order if you’re a regular, and even remind you about lighters or other bits and bobs you might need. The team’s usually quick to serve you and knows their products inside out. Fair dinkum, they’ve got some loyal customers who keep coming back just for the service. Though, like any shop, they’ve had their off days – we’ve heard a few mixed reviews about certain staff members.

The store accepts EFTPOS, card, and cash payments, making it convenient for everyone. It’s not just a quick in-and-out kind of place either – the staff are happy to have a yarn and help you find exactly what you’re after. Whether you’re picking up your regular smokes or hunting for a pressie, they’ve got you sorted. Just keep in mind that some visitors reckon the staff can be a bit keen on the upsell sometimes, but that’s retail for you.