British American Tobacco Australasia Ltd

British American Tobacco Australasia Ltd in Sydney, New South Wales, is a long-standing tobacco supplier that’s been around the block a few times. They stock your typical tobacconist fare – cigarettes, rolling papers, and lighters. They’re open weekdays from 8:30am to 5pm, but keep in mind they’re closed on weekends, so you’ll want to sort yourself out during the work week.

Look, I’ve got to be straight with you – the feedback we’ve been hearing lately hasn’t been too flash. Quite a few visitors have mentioned having a bit of trouble with their customer service. One bloke who’d been dealing with them for over 20 years reckons the service has gone downhill lately. There’ve been quite a few stories about long wait times on the phone, and some people have mentioned issues with getting their orders sorted.

We’ve heard from some small business owners who’ve had a few dramas with deliveries not showing up when they should. It seems there might be some teething problems with their delivery system. A few customers have also mentioned changes to some of their products – like different flavours in their crush varieties – which hasn’t gone down too well with the regulars.

The store accepts all the usual payment methods – EFTPOS, cards, and cash. But fair warning: if you need to get in touch with them, you might need a bit of patience. Some visitors reckon getting through on the phone can be like trying to win the lottery sometimes.

This might not be your first choice if you’re after top-notch service, but they’re still ticking along as one of the bigger tobacco suppliers in Sydney. Just remember to factor in those weekday-only operating hours when you’re planning your visit.