Kellyville Newsagency and Tobacconist

Kellyville Newsagency & Tobacconist in New South Wales stands out as one of those rare gems where old-school customer service isn’t just a catchphrase. The owners, a lovely couple who run the place, have really made it their own, and you can tell they actually care about getting to know their regulars. Pretty impressive how they even remember their customers’ usual tobacco orders!

The shop’s got a ripper selection of products that goes well beyond your basic tobacconist stuff. Sure, they’ve got all your standard cigarettes, rolling papers, and lighters, but visitors say they’re especially chuffed about the extensive range of giftware and greeting cards they carry. It’s actually become a bit of a one-stop-shop for locals in the Hills area, and we’ve heard it’s many people’s go-to spot for both their tobacco needs and pressies.

What really sets this place apart is the service. The staff are proper friendly, not just your fake retail smile kind of friendly. They’re particularly good with the elderly customers, taking extra time to help them out and make sure they get exactly what they need. While there is an EFTPOS surcharge (heads up on that one), they accept all payment methods including cash, card, and EFTPOS.

They’re open nice and early from 8am every day, closing at 9pm Monday through Thursday and Sunday, and staying open till 10pm on Fridays and Saturdays. That’s pretty handy for anyone needing to duck in after work or on the weekend. The shop itself is well-presented and organized, making it easy to find what you’re after.

From what the regulars say, this isn’t just another corner store – it’s become a bit of a local institution. The owners have really nailed that balance between running a professional business and creating a welcoming, community-focused atmosphere. Fair dinkum, it’s the kind of place where you walk in for a quick purchase and end up having a nice chat with the staff.